Refund and Returns Policy for Sehatshopy.com
At Sehatshopy.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund and returns policy.
1. Return Eligibility
You can request a return under the following conditions:
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The product is defective, damaged, or incorrect.
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The return request is made within [Enter Number] days of receiving the product.
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The product is unused, in its original packaging, and includes all accessories.
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Certain items like personal care products, opened beauty products, and perishable goods may not be eligible for return due to hygiene reasons.
2. Return Process
To initiate a return:
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Contact our support team at [Your Contact Email/Phone] with your order details and reason for return.
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We will review your request and provide return shipping instructions.
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The customer may be responsible for return shipping charges unless the product is defective or incorrect.
3. Refund Process
Once we receive and inspect the returned item:
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Approved refunds will be processed within [Enter Number] business days.
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Refunds will be issued via the original payment method.
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Shipping charges (if applicable) are non-refundable.
4. Exchange Policy
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If you received a defective or incorrect product, we offer a free replacement.
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Exchanges depend on product availability.
5. Cancellations
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Orders can be canceled within [Enter Number] hours of placing the order. Once shipped, cancellations are not possible.
6. Contact Us
For any return or refund queries, please contact us at: Email: [sehatshopy@gmail.com]
Phone: [Your Contact Number]
By purchasing from Sehatshopy.com, you agree to this Refund and Returns Policy.