Refund and Returns Policy

Refund and Returns Policy for Sehatshopy.com

At Sehatshopy.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund and returns policy.

1. Return Eligibility

You can request a return under the following conditions:

  • The product is defective, damaged, or incorrect.

  • The return request is made within [Enter Number] days of receiving the product.

  • The product is unused, in its original packaging, and includes all accessories.

  • Certain items like personal care products, opened beauty products, and perishable goods may not be eligible for return due to hygiene reasons.

2. Return Process

To initiate a return:

  • Contact our support team at [Your Contact Email/Phone] with your order details and reason for return.

  • We will review your request and provide return shipping instructions.

  • The customer may be responsible for return shipping charges unless the product is defective or incorrect.

3. Refund Process

Once we receive and inspect the returned item:

  • Approved refunds will be processed within [Enter Number] business days.

  • Refunds will be issued via the original payment method.

  • Shipping charges (if applicable) are non-refundable.

4. Exchange Policy

  • If you received a defective or incorrect product, we offer a free replacement.

  • Exchanges depend on product availability.

5. Cancellations

  • Orders can be canceled within [Enter Number] hours of placing the order. Once shipped, cancellations are not possible.

6. Contact Us

For any return or refund queries, please contact us at: Email: [sehatshopy@gmail.com]
Phone: [Your Contact Number]

By purchasing from Sehatshopy.com, you agree to this Refund and Returns Policy.